Join Customer Service Professionals in Zambia in celebrating Customer Service Week this October.

This is an international event devoted to recognizing the importance of customers in business success and sustainability and to honouring the people who serve customers with the highest degree of care and professionalism. This year, we are calling on all service professionals to “Build Trust.” It is a challenge to everyone who works with customers – either on the phone, online or in person – to earn their customers’ trust. Customer centric organizations will join in the campaign for better service delivery in Zambia through these activities:

  • Customer Service Expo (Exhibition) –    29 September 2017
  • In-house Programs (customer appreciation days)-     2-4 October 2017
  • Customer Service Conference –    5-6 October 2017
  • Customer Service Excellence Awards Dinner Ceremony –   5 October 2017



Quick Links (downloads)

More information on the customer service week

About our Conference

About the Customer Service Awards

See the Awarding Process (Awards Methodology)

Book for the Conference and Awards

Enter into the Awards or Nominate an Individual

Vote for the Best in Customer Service, Take the survey now!