Customer Service Week

Dates: 2-6 October 2017

This is an international event devoted to recognizing the importance of customers in business success and sustainability and to honouring the people who serve customers with the highest degree of care and professionalism. This year, we are calling on all service professionals to “Build Trust.” It is a challenge to everyone who works with customers – either on the phone, online or in person – to earn their customers’ trust

Customer centric organizations will join in the campaign for better service delivery in Zambia through these activities:

  • Customer Service Expo (Exhibition)
  • In-house Programs (customer appreciation days)
  • Customer Service Conference
  • Customer Service Excellence Awards Dinner Ceremony